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andalusia jobs

Patient Access Agent

Patient accessJeddah - KSA

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job title

Patient Access Agent

Location

Jeddah - KSA

Career Level

Specialist

Date posted

1 - 2 - 2023

Salary
Years Of Experience

1 Years

Key Responsibilities:

  • Ensure fast, accurate and satisfying booking confirmation and housing process to patients in OPD & inpatient.
  • Answer inquiries and address complaints.
  • Keep updated records and files.
  • Link with housekeeping, nursing, medical and finance departments when admitting, transferring or discharging patients.
  • Assess the accuracy of reporting of the reservations quality of the front office and translating its results into guiding factors for the top management corrective actions.
  • Follow up with credit patients services reservation process.
  • Apply the discount percentage whenever needed.
  • Receive cash from patients and monitor check in & out process..
  • Handel Customer issues or problems so they can be resolved effectively and efficiently.
  • Escalate complex complaints to team leader.
  • Ensure going along with the operational strategies by determining job objectives, work methods, performance standards.
  • Implement the frameworks, policies and procedures that deliver effectively Operational and Strategic Plans which improve the front office services results.

Requirments : 

  • Education : Bachelor’s degree in HR, Finance, IT or hospitality background.
  • Nationality : Must be Saudi citizen 
  • Gender : female 
  • Years of Experience : at least 1 year experience in the hospitality field.

Benefits:

  • Attractive salary package.
  • Transportation Allowance
  • Housing Allowance
  • Paid annual leave.
  • Provided medical insurance.
  • Friendly atmosphere.
job title

Patient Access Agent

Location

Jeddah - KSA

Career Level

Specialist

Date posted

1 - 2 - 2023

Salary
Years Of Experience

1 Years

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